If the candidate would need to retake the assessment due to technical issues or some other reason, simply follow the below steps
1. Locate the candidate in the recruitment. Use the search bar if needed.
2. Click on the 3 dots to the right of the candidate.
3. Choose "Allow retake of assessments", then click "Confirm" in the pop-up.
The candidate will then get a mail sent to them so they can retake the assessment. They will get the option to choose which assessment they wish to retake.
Note that when you allow a candidate to retake their assessments, you will not have access to any of their previous results until they have resubmitted their assessments and you cannot add them to the Compare view. This means that the candidate will look completely reset, with no matchscore and the "Additional insights"-markers will be greyed out rather than green.