The candidate experience plays an important role in every part of the recruitment process; assessments are of course no exception. As a recruiter, it’s therefore important for you to know all the steps candidates are required to complete, to provide necessary support and answer potential questions. Let’s take a closer look at the journey from invitation to feedback – from the candidates’ point of view. The first point of contact with the assessments is the invitation email sent from the system. This email contains some general information about the assessments, the deadline for completion and a link to get started. The email also contains your contact info as well as information about Assessio’s cookie policy.
When candidates click on the assessment link, they will be redirected to the test platform. They will then need to fill in their names, before moving into the overview of the assessments. This next page contains information aboutwhich assessments are to be completed, privacy policy and some tips to help candidates through the process. By clicking the ”next”-button the candidate will be sent through to the first assessment.
Before starting the actual assessment, the candidates will receive some information about the specific assessment they have initiated, as well some general tips. Before the candidates start the actual assessment, they will be required to take a short “test tour”, which demonstrates the user interface and how to respond to the items. Candidates will also need to complete two sample items before moving into the assessment, to make sure that the instructions have been understood.
Once candidates have completed the assessments, they will be redirected back to where they started. If there are other assessments they are required to complete, they will follow the same steps described previously.
When all assessments have been completed, candidates will get access to their feedback. The feedback includes information about the scales being measured in each assessment, their scores, as well as some guidelines on how to interpret them. Your contact information is shared at the bottom of the page, to ensure that candidates know where to direct questions or if they want more information.